category image

Returns and Refunds

What is your refund policy?

We are happy to refund a product if it is defective or within 30 days of purchase.


Please note, if you are requesting a refund based on an issue with condition, we kindly ask you to provide a photo in order for us to best advise a suitable resolution. Here you can find a copy of our full Condition Guidelines. 


If you have an issue with your order, please pop us a message through Watson (our chat bot)